It's always the same. When you are purchasing an item, usually from a top end high street name, the sales assistant greets you like a long lost (rich!) relative, possibly calling the travel agent as they see you approaching to book that caribbean cruise your commission is bound to attract. They tend to your every need, tell you how perfect (and youthful!) you look in everything you try. They are uber keen for you to make a purchase, reassuring you with a sincere smile and puppy dog eyes, that you can bring the item(s) back for a full refund if you get home and change your mind. This as they steer you out the shop with a huge bag in hand and leaving you wondering how you can justify another chanelesque shift dress.
However, this smile vanishes and the puppy dog eyes become wolfish the moment they clock you walking back to the cash desk some days later with aforementioned bag in hand. Asking for the refund they promised was so easy to do can only be likened to being told to stand outside the head teacher's office - naked. Having to do that ‘walk of shame’ to the cash desk with one of their bags and justifying in detail why you don’t like your purchase is excruciating. This torture is exacerbated if, heaven forbid, they actually helped you to select (or 'style' in their parlance) the item(s):
Them: well I thought it looked lovely on you
Me: oooh I’m soooo sorry….I do like it but I don’t love it
Them: do you want to look for something else?
Me: no, thank you for the kind offer but please could I inconvneience you for a refund - you know the one that you said would be no problem?
Them: why don't you hold onto it a while longer to see whether you can learn to love it?
So...one carribean cruise and 7 shift dresses later...!
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